Privacy PolicyWe respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our hostel services or visit our website.1. Information We CollectWe may collect and process the following types of personal data:- Identity Information: Name, nationality, date of birth, and passport details for legal and check-in purposes.
- Contact Details: Email address, phone number, and residential address.
- Booking Details: Reservation history, preferences, and payment information.
- Usage Data: Information collected through cookies or other tracking technologies, including IP addresses, device information, and browsing behavior.
2. How We Use Your InformationYour personal data is used to enhance your experience and deliver our services effectively. Specifically, we use your data for:- Reservations and Check-Ins: Ensuring smooth bookings and check-in procedures.
- Communication: Sending booking confirmations, reminders, or updates related to your stay.
- Customer Support: Addressing inquiries and resolving issues.
- Improvement of Services: Analyzing trends to enhance our hostel experience.
- Legal Compliance: Meeting obligations, such as visitor records for regulatory purposes.
3. Sharing Your InformationWe only share your data under specific circumstances:- Service Providers: Third-party vendors assisting in booking management, payment processing, or IT support.
- Legal Requirements: When compelled by law to share information with regulatory bodies.
- Business Operations: In the case of mergers, acquisitions, or restructuring, your data may be transferred in accordance with applicable privacy laws.
4. Data SecurityWe employ industry-standard measures to protect your data from unauthorized access, misuse, or alteration. These include encryption technologies and secure storage methods. However, no system is entirely foolproof, and we encourage you to safeguard your own data.5. Cookies and Website UsageOur website uses cookies to improve functionality and provide tailored experiences. These cookies collect anonymous usage data, such as:- Pages viewed and duration spent on the website.
- Browsing preferences to customize content.
You may disable cookies via your browser settings, though doing so may affect site performance.6. Your RightsYou have the following rights concerning your personal data:- Access: Request a copy of the data we hold about you.
- Correction: Update or amend incorrect personal information.
- Erasure: Request deletion of your data, subject to legal or regulatory retention requirements.
- Restriction: Limit the processing of your data in certain cases.
- Objection: Opt out of marketing communications or other processing activities.
To exercise any of these rights, contact us using the details provided on our website.7. Retention of DataWe retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Reservation details may be stored for audit purposes or future reference, in compliance with applicable regulations.8. Children’s PrivacyOur services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If such data is identified, we will delete it promptly.9. Third-Party LinksOur website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their respective policies before submitting any personal information.10. Updates to This PolicyWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review this document regularly. 